What We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, email address, phone number and account credentials. When you make a deposit or withdrawal using DANA, OVO or GoPay, we record the transaction reference, wallet identifier and amount to
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verify your payment and keep your account history accurate. We do not store your full e-wallet PIN or password at any point. We also collect device and session data — browser type, IP address, login timestamps — to detect unusual access patterns and keep your account
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secure. This technical data is not linked to your identity for marketing purposes. We use all collected data to process transactions, respond to support requests, detect fraud and meet any reporting obligations that apply under local law where our services are available. We do not sell,
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rent or share your personal data with advertisers. We may share limited data with payment processors like DANA, OVO and GoPay strictly to complete your transaction, and with fraud-prevention partners where required. Data retention follows the minimum period needed for account and legal compliance. You have
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the right to ask what data we hold about you and to request corrections at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.